Privacy PolicyPolítica de privacidad

This Privacy Policy describes how Rey Electric HVAC System LLC ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, use our services, or interact with us.

Information We Collect

We collect personal information you provide directly to us, such as your name, phone number, email address, and physical address. This information is collected when you fill out a contact form, request an appointment, or communicate with us by phone or in person.

How We Use Your Information

We use the information we collect to provide and improve our services, communicate with you about your appointments and service requests, and send you important updates and information. We will not sell, rent, or share your personal information with third parties for their marketing or promotional purposes.

SMS Messaging and Opt-In Policy

Rey Electric HVAC System LLC will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at our location or during a phone call initiated by the customer.

Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes.

By submitting a form on our website or signing up for texts, you consent to receive messages from Rey Electric HVAC System LLC at the provided number, including messages sent via auto-dialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You can unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). For help, reply HELP. Information will not be shared with third parties for marketing or promotional purposes.

Contact Us

If you have any questions about this Privacy Policy or our practices, you can contact us:

• Phone: +1 346-624-4947
• Email: [email protected]
• Address: 925 South Mason Road #602, Katy, TX 77450, United States